**If you are interested in any of the opportunities listed below - or any other position in a law firm please contact Geri Moreland to discuss at geri@capitolrecruiters.com
Capitol Recruiters Inc. is a legal recruiting company based in Washington, DC. We represent law firms. These positions are openings with our clients.
Client Agreements Advisor - REMOTE - for top tier global law firm. This remote role requires candidates residing within commuting distance to the DC office. This position is in the Compliance department.
Prior experience working with outside counsel guidelines and fee agreements preferred, conflicts attorney experience also helpful. This is a high visibility role that involves reviewing client agreements according to outside counsel guidelines. JD is a hard requirement.
This position is responsible for leading analysis of/response to client terms of engagement. This analytical role ensures that agreements to non-standard terms are consistent, mitigate risk, and to the extent possible reflect business interests of the firm. Candidate will advise and work with the Client Agreements Manager and senior attorneys to manage the review, response and implementation of non-standard terms.
Duties: Develop/maintain knowledge of business policies and practices, legal and ethical considerations, insurance requirements and guidance relating to firm agreements. Assess outside counsel guidelines and other non-standard terms to identify potential issues. Draft internal assessments and proposed approaches based on evaluation. Lead senior attorneys in discussions of issues, considerations, and proposed approaches. Prepare client-facing comments and responses to terms. Coordinate with senior attorneys regarding discussions and negotiations with clients. Respond to due diligence questionnaires. Manage outside counsel guidelines database and share key information with all necessary stakeholders. Conduct extensive research using firm databases, business research resources and discussion with internal subject-matter experts.
Position Requirements: JD required. Two or more years of law firm or equivalent experience in a legal setting. Must have experience in and enjoy reviewing/retaining/comprehending large volumes of information. Demonstrated ability to process, organize and assess complex information to determine logical conclusions and effective solutions. Demonstrated ability to clearly and concisely synthesize complex business and legal concepts verbally and in writing. Highly developed business research abilities. Strong interpersonal skills to establish close working relationships and simultaneously balance needs and views of different stakeholders. Understanding of the complexities of business and legal relationships in a global economic environment. Salary is $102 – 143k commensurate with experience, + generous benefits package.
Information Technology Service Desk Manager – for top tier global law firm client in Washington, DC. This role is responsible for management of IT Service Desk resources regarding resolution/request fulfillment firm wide in a 24/7 environment.
Duties: Managing the team Supervisor and Service Desk Analysts team ensuring the highest level of customer service. Scheduling the firm’s Service Desk resources as needed to maintain the timely handling of support issues in a 24/7 environment. Provide recommendations regarding Service Desk staffing levels. Identify metrics and collect data ensuring optimal Service Desk operations. Process leave requests and conduct annual reviews. Conduct incident trend analysis and make recommendations to the Director. Provide feedback to the Training Manager ensuring training programs meet the needs of the firm.
Position Requirements: Bachelor’s degree preferred. Must have at least six years of experience providing end-user support, ideally in a large law firm. At least three years supervisory experience in a Help Desk environment is required. Working knowledge and technical experience providing support for computer and mobile device Operating systems, Application Software, Computer Hardware, Remote Access and Network connectivity. Expert knowledge in Windows operating systems and Microsoft Office Suite and/or related software. Proven project management skills. Experience writing reports and procedure manuals. Salary range for this position is $136k to $185k commensurate with experience.
Remote Document Support Supervisor - evening shift – for a prominent global law firm client. The hours for this position are 3:00 pm – 11:30 pm ET, Monday–Friday; remote with occasional onsite and on-call availability. This role is part of the Document Support Services team responsible for providing document formatting and support. This role oversees the team, ensuring requests are completed promptly, with accuracy, quality, and integrity of documents. This role leads the service/delivery of document support services, maintains service levels, and upholds customer quality expectations.
Responsibilities: Leads the global Document Support Services staff to provide timely, accurate, and courteous services. Supervise team of Document Support Specialists, including coaching and delegating work. Analyzes Document Support tickets, trends, and workflows to identify problem areas, and improve business processes. Works with the Director of IT Service Management to establish performance reporting for monitoring overall success. Oversees work of the document support team while creating, revising, and converting various types of documents. Conducts review of documents for accuracy/delivery of request. Ensures adherence to procedures/standard resolution times. Coordinates with managers/supervisors from across departments to agree upon service requests/timing for completion. Stays current with document management technology best practices. Trains Document Support Specialists as assigned. Ensures that document support services remain available during office emergencies.
Position Requirements: College degree is preferred. IT Certification(s) preferred. Five or more years of relevant experience in a large law firm. Proven success working in a time-sensitive, high-visibility environment. Demonstrated experience in user-focused service improvements in a law firm. Knowledgeable of applications/technologies common to a law firm such as Microsoft Office, Adobe Acrobat, Kofax, Litera Compare, DocXTools, Best Authority. Knowledge of leading service desk performance indicators/service level standards. Strong service orientation. Prior success managing a team. Highly motivated, analytical, organized, and efficient. Excellent problem-solving skills. Ability to work well under pressure. Flexibility for OT. Salary $92k - $151k based on experience and location.